AutoSave

Gondola will automatically save you money when prices drop on your hotel and flight reservations. After you book a refundable hotel or any non-basic-economy flight, AutoSave watches the price for you. When it drops, we capture the difference automatically, no action needed. Hotels get rebooked at the new rate. Flights get cash back if the fare is refundable, or flight credit from the airline if it's not. The average Gondola traveler saves $413 a year from it.

Whether you book through Gondola or somewhere else, AutoSave monitors the reservations on your Trips page. You keep 100% of the savings.

How it works

Hotels

• Same room, same dates, lower rate. The hotel issues a new reservation at the new lower rate, and we take care of cancelling the old one.
• Hotel points, status nights, and credit card rewards stay yours. AutoSave keeps you on a direct booking, so you still get all your direct points and perks.
• 100% of the savings, plus Gondola Cash. You keep every dollar AutoSave finds, and you'll earn Gondola Cash on top.

Flights

Flight AutoSave never changes anything about your reservation. Same confirmation number, same seat assignment, same add-ons. On non-refundable fares the airline issues flight credit; on refundable fares you can get cash back. Either way, the reservation itself doesn't change.

• Same seat, same confirmation number, same payment method. The airline issues flight credit for the difference in fare, no rebooking required.
• Flight credits, tracked for you. Credits show up on your Loyalty Dashboard so you'll never lose track of them again.
• 100% of the savings, straight to you. You keep every dollar AutoSave finds. The full credit goes back to you.

Getting your reservations into Gondola

You have three ways to add reservations to your Trips page, and you can mix and match:

1. Link your email. Gondola pulls upcoming hotel and flight reservations from confirmation emails automatically.
2. Forward a confirmation to trips@gondola.ai. Useful for one-off bookings, or if you'd rather not link an inbox.
3. Add it manually. Tap Missing Reservations? at the bottom of your Trips page and enter the details yourself.

Once a reservation is on your Trips page, AutoSave can monitor it.

Turning AutoSave on

1. Go to your Trips page.
2. Toggle AutoSave on at the top.
3. Link a card to authorize automatic rebooking.

Turning AutoSave on enables it for both flights and hotels at once. You don't toggle them separately.

A credit card is always required to turn AutoSave on, because hotel rebookings need a payment guarantee. The same setup covers flights too. For flights, the card doesn't get charged: the airline applies any credit or cash back to your existing reservation directly.

What's eligible

Flights

Flight AutoSave covers all cabin types except basic economy on bookings through United, Delta, Alaska, or American. If your fare is non-refundable, the airline issues flight credit for the difference, usable on a future flight (these credits typically expire in 1 year). If your fare is fully refundable, you can get cash back instead. Mixed-cabin itineraries (for example, business class on one leg and economy on another) aren't repriced today. Award reservations paid with points aren't monitored on flights.

For everything else (JetBlue, Southwest, British Airways, Air Canada, Air France, Emirates, Qatar Airways, Frontier, and Virgin Atlantic), Gondola monitors the fare and emails you when it drops, so you can decide what to do.

Hotels

Hotel AutoSave covers any refundable reservation, on cash or points, at any hotel Gondola supports. The only stays AutoSave can't reprice are non-refundable rates and reservations paid entirely with Gondola Cash (more on those below).

Per-reservation control

The global toggle is a default, not a hard rule. From any trip card on your Trips page, you can flip the AutoSave toggle to enable or disable AutoSave for that specific reservation. Some members leave it on globally and turn it off for sensitive trips; others leave it off globally and only enable it for the reservations they care most about.

Payment methods

For hotels, you can connect more than one card and assign any of them to any reservation. This is handy if you want to:

• Put Hilton stays on a Hilton card, Marriott stays on a Marriott card, and so on, to keep co-branded card spend matched up.
• Use a work card for business trips and a personal card for everything else.

When you book through Gondola, we default to the card you paid with. For reservations from other sites, we use your designated AutoSave card unless you pick a different one.

To change the card on a specific reservation, tap Manage on the trip card and select AutoSave Payment Method.

In practice, the card AutoSave uses doesn't lock you in: you can present whatever card you want at hotel check-in.

When AutoSave reprices vs sends an email

Flight AutoSave operates directly on reservations with United, Delta, American, or Alaska that we are able to reprice. For everything else (JetBlue, Southwest, British Airways, Air Canada, Air France, Emirates, Qatar Airways, Frontier, and Virgin Atlantic), Gondola monitors the fare and emails you when it drops, so you can decide what to do.

Hotel AutoSave only reprices when the room, rate, and cancellation policy match exactly. If only the rate type changes (say, a Hilton Honors Sale shows up with slightly different cancellation terms), we send you an email with the new option so you can decide whether the new terms work for you. We never swap you onto a rate with different cancellation terms automatically.

If you'd rather not connect a card

If you don't want to connect a card, you can leave AutoSave off. Gondola still monitors every eligible flight and hotel reservation on your Trips page and emails you when the price drops, so you can rebook yourself.

Gondola Cash reservations

Reservations paid entirely with Gondola Cash are not eligible for AutoSave. Because Gondola Cash bookings don't use a personal payment card, there's no card available to rebook with if a rate drop is detected. You'll still see rate monitoring on these stays, you just won't see the AutoSave toggle.