How Search Works

Gondola's hotel search is designed for frequent travelers. Every result is personalized based on you, your loyalty accounts, travel history, and preferences so you can quickly identify the best possible stay for you.

The Basics

When you search with Gondola, the platform instantly pulls direct rates across all your favorite loyalty programs (like Marriott, Hyatt, Hilton, and IHG), as well as member deals and discounts, all in one search.

The service shows personalized cash results based on your unique loyalty accounts and travel history, surfacing the true best cash and points deals curated to you instead of just showing sponsored results.

Filters, Sorting, and Map View

Whether you're trying to find a hotel with a great gym or pool, looking for the best way to redeem those Chase points, or trying to find a stay with free breakfast, you can narrow your search in seconds. You can even filter by room type, like a suite for a family trip or a king room for a quick business stay.

Quick Filters

Above your results is a row of one-tap filter pills. Tap one to apply it, and tap it again to clear it.

A divider splits the row into two groups. On the left are the rate-type filters, which are the same for everyone:

• Points shows only hotels you can book with points
• Refundable shows only rates you can cancel
• Gondola Cash shows only stays eligible for Gondola Cash
• Great deals right now surfaces the stays scoring highest on cash or points value today

Everything to the right of the divider is yours: the filter sets you save, plus ones Gondola builds from your loyalty accounts, like "Bookable with your Bonvoy points" or a pill for one of your credit card transfer partners.

To save the filters you're using, set them up, then tap Save filters and give the set a name. It shows up as a pill in your group on every search after that. Tap Clear filters to drop everything you've applied.

To get rid of one of your own filters, tap the X on its pill. Gondola tells you what that filter contains and asks you to confirm before removing it.

Sort & Compare

Use Sort & Compare to quickly re-rank results based on what matters most for your trip.

Sort By:

• Recommended surfaces the best overall option based on price, points value, and flexibility
• Best Cash Value highlights the strongest direct cash deals, considering historical pricing
• Best Points Value highlights the strongest points deals using relative cent per point value across chains
• Lowest Cost shows the cheapest stays first
• Closest is useful for when you're searching for stays nearest to your destination

Compare Amenities lets you evaluate amenities across every property. Select an amenity like Fitness Center, Pool, or Spa, and Gondola will surface the relevant photos from each hotel so you can quickly compare them side by side.

Loyalty Filters

Loyalty Filters sort by both credit card transfer partners (Amex, Bilt, Chase, etc.) and specific hotel loyalty programs (Hyatt, Hilton, Marriott, etc.). This makes it easy to focus on stays where you can maximize or redeem the points and benefits you actually use.

Gondola Cash

Turn on the Gondola Cash filter to show only properties eligible for Gondola Cash, so you can quickly narrow results to the stays where you can earn and redeem your rewards. It's a one-tap pill in Quick Filters, and it's also under Rate type in Advanced Filters.

Room & Bed Types

Room Types lets you filter for the right setup before you click into a hotel. Choose between room categories like Suites, Studios, or Standard rooms. Or choose your preferred Bed Type such as 1 King, 2 Queen, 2 Double, etc.

Advanced Filters

Advanced Filters give you more control, letting you filter by the Total Cash Cost or the Total Points Cost, or only see the hotels available to book with your points. You can also narrow results by star rating or by the amenities you care about most. Planning a resort getaway? Pick the All Inclusive Packages amenity to show just the properties where meals, drinks, and activities are bundled into the rate.

Rate type sits in the same panel and narrows results to the kind of rate you want:

• Points shows only hotels you can book with points
• Refundable shows only rates you can cancel, which are also the stays Gondola can monitor for price drops
• Gondola Cash shows only stays eligible for Gondola Cash

These stack with everything else, so you can combine them with your Loyalty Filters to find, say, a refundable Hyatt award stay that also earns Gondola Cash.

Map View

Map View lets you explore hotels by location while still highlighting the best deal. As you move around the map, Gondola updates results in real time so you can see how price, points, and availability change by neighborhood.